When gaming stops being fun, reaching out for help takes courage. th999 believes responsible gaming is not just a rule — it is a way of life. We are here for you.
This is a reference indicator. Read the self-assessment below to check your own situation.
Online gaming has become a popular form of entertainment for millions of people in Bangladesh. At th999, we want every player to keep their gaming experience fun and safe at all times. Responsible gaming means treating the game purely as entertainment — never as a source of income or a way to cope with stress.
Responsible gaming on our platform is not an added feature — it is a core part of our commitment. Every registered member at th999 can set their own gaming limits, take a break whenever needed, and always reach our support team for help.
When gaming starts causing anxiety, financial strain, or tension in your relationships, that is a sign it is time to stop or seek help. th999 is always here for you — not just to celebrate wins, but through the tough moments too.
We believe a truly trustworthy gaming platform is responsible not only for delivering great games, but also for the mental and financial well-being of its players. With that in mind, th999 follows these core principles:
Th999 gives players several powerful tools to stay fully in control of their gaming experience. Using them is not a sign of weakness — it is a sign of smart, mindful gaming.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately.
Set a limit on how long you play in one session. You will receive automatic alerts once that time is up.
Once you reach a set loss amount, gaming will automatically stop — protecting your finances.
Take a temporary break from 24 hours up to 6 weeks. During this period, account access and deposits will not be permitted.
Self-exclude for 6 months or permanently. No changes can be made during this period.
View your full gaming and financial history at any time and stay aware of your situation.
Problem gaming rarely develops overnight. Habits shift gradually. Watch for the signs below — they may indicate it is time to seek help.
Answer the following questions honestly. If you answer "yes" to more than three, consider seeking support.
Be honest with yourself. No one else will see this information.
Do you spend more time gaming than you planned?
Do you find it difficult or uncomfortable to stop gaming?
Do you chase losses by placing bigger bets to win back what you lost?
Have you ever lied to family or friends about your gaming?
Is gaming affecting your work, studies, or relationships?
Have you borrowed money or used your savings to fund your gaming?
Do you use gaming to cope with stress or depression?
Do you feel bored or restless when you are not gaming?
Th999 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration. We believe it is our responsibility to keep every member of your family safe.
If there are children or teenagers in your household, take the following steps:
Asking for help takes courage. The resources below may help you or someone you care about. In addition to the th999 support team, several professional organizations offer free assistance.
Contact our 24/7 live chat for any gaming issues, limit settings, or self-exclusion requests.
Contact us by email to report an issue confidentially. You will receive a response within 24 hours.
Free counseling is available through the Bangladesh National Mental Health Helpline.
International non-profit organizations that help people find a way out of problem gambling.
6 core commitments that keep every player's experience safe.
Your personal and financial information is protected with the highest-grade encryption technology. th999 never shares your data with third parties.
Your gaming spend is tracked in real time. You will receive automatic alerts when you are approaching a set limit.
All games on th999 are verified by independent third-party auditors. Every outcome is determined by an RNG (Random Number Generator).
You will receive regular break reminders during long sessions — a feature designed with eye health and mental well-being in mind.
Mandatory identity verification at registration ensures that only adults use th999.
Th999's community guidelines ensure respect and positive conduct among all players. Toxic behavior is not tolerated under any circumstances.
The numbers speak for themselves — here is how effective th999's responsible gaming initiatives are.
Answers to the most frequently asked questions about responsible gaming.
Every gaming experience at th999 should be fun and in control. Register today and use our responsible gaming tools to set your own limits.